Hello NPI clients, have you ever called into the service desk and chatted with our guys (and gal)? If so, you may or may not have talked to Gary Manker, our service desk manager. He is the fearless leader of the service desk team. Gary...
If you are reading this, it is safe to assume that you are familiar with the services we offer and have already had to call for assistance. We genuinely love helping out each and every one of you, but sometimes, the turnaround rate can be...
I was speaking with a client the other day and they asked me what the ratio of hosted phone systems versus on premise systems were. I had never stopped to think about this and was surprised that I could not remember the last phone system...
It's hard to make dramatic changes in our lives and businesses. During my 61 years on this planet I've been through a few big changes. Therefore, I think I can safely say this is a time of deep change for most of us. It's moving...
Ingredients2 cans plain fava beans (13 to 15 ounces each can) (see notes if using dry fava beans)½ cup waterKosher salt½ to 1 tsp ground cumin1 to 2 hot peppers, chopped (jalapenos will work here)2 garlic cloves, chopped1 large lemon juice ofExtra virgin olive oil...
Last Thursday I experienced a bit or normalcy in these not so normal times. The Transportation Club of Tacoma held its annual Hi Jinks golf tournament that raises money for the annual scholarship fund that is given to local kids for college. The club has...
Companies communicate with their customers in so many ways these days. They send email, surveys, post information on social media and their websites, call, chat, or text them. Not all of these forms of business communication are welcomed by the customer when they happen or...
Meet Scotty Preece Scott & Kelsi Meet Scott Preece, he has been at NPI for about 4 months now. As you can see he has the same last name as Shannon and Vince. That is because Scotty P, is Vince and Shannons son. This is his...
It's Monday morning and a call comes in from Joe (not his real name) asking me what happened to his network. Joe runs a small manufacturing firm and calls us when things go down. Joe says "I thought you were taking care of our network,...
Happy Summer 2020 everyone! This year so far has seemed by turns to skate by, or become a dreary trudge. But mostly it’s felt like a flood. As 2020 ramped up, we knew we needed to adapt and bring more clarity to our world, all the...